When building integrations with Post for Me, you might occasionally run into questions or need troubleshooting assistance. We offer several distinct channels to ensure you get the help you need quickly and efficiently.
Here is a breakdown of how to reach our support team based on your needs.
The Website Chatbot
Definition: The chatbot on our site is an instant, first-line support tool designed to resolve common queries immediately.
How it works
When you initiate a chat, your conversation will start with an automated response from our custom AI agent.
The User Experience: If the AI's response is not sufficient for your specific issue, simply request to talk to a human. Your request will instantly be elevated to our dedicated support team. Along with our Discord server, this is usually the fastest way to receive help.
The Public Discord Server
Definition: Our public Discord server is a collaborative space where you can interact with both the developer community and our core team.
How it works
You can join the server to ask questions, share your integrations, and get direct assistance from our developers.
The User Experience: Engaging on Discord allows you to talk to the community or chat directly with our support team in real-time. Alongside the website chatbot, this is the fastest way to receive support.
Email Support
Definition: For more detailed inquiries, complex integration questions, or account-specific troubleshooting, you can reach out to us via email.
How it works
Send your detailed request directly to postforme@daymoon.dev.
The User Experience: A member of our support team will review your inquiry and usually get back to you within a single day.